Guest Relation Officer in Hotels Guest Relation Officer in Hotels
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Job ID: 1354672043
Date Updated:Apr 28, 2019
Recruiter: Ming Lian Hotel Headhunting Agency
  • Work City : Sanya
  • Salary Range : 4,000 - 7,000 CNY /Month
  • Work Experience : 0-10 year(s)
  • Job Type :Full Time,Part Time
Guest Relation Officer Payment Standard:
Subsidy Standard: 4000-7000RMB / month during the internship, depending on the location of the hotels, the consuming condition of the city, the level of the hotels and the nationality of the internships. Usually the internship would last for 6-12 months.

Employment standard (aged between 20-30):
Male: 170-185 CM in height, health and symmetry, good image and temperament, without bad habits, 60-80KG in weight.
Female: 160-175 CM in height, health and symmetry, good image and temperament, without bad habits, 50-65KG in weight.

Hotel’s responsibility:
Supply accommodation, 2-4 person per room, including TV, air condition, network, cold and hot water, bedclothes, 3 meals per day and accident insurance.

Duties of Guest Relation Officer:
1、Know well all facilities, functions and working times of hotel
2、coordinate the communication between our department with other departments
3、Lead customers to hotel and assist assistant manager to handle with complaints
4、Consult customers’suggests to our hotel everyday and write them down.
5、Assist customers to register and check out
6、Help and comfort customers when they are in trouble, and report to superior leaders
7、Handle with staffs which customers left and help customers to find their staffs
8、Assist daily works of every position of our department, and supply job vacancy in time
9、Assist leaders to welcome and see off VIP customers, and handle with affairs for VIP customers
10、Be responsible for affairs of hotel lobby:staffs’appearances, labor disciplines,qualities of service, sanitation and hygiene of public areas,disciplines, and operations of every position.
11、Finish other affairs which required

  • About us
    Company introduction:
    【Ming Lian Human Resources】 is a famous intermediary service agency engaged in hotel senior talents,foreign talents recommendation and foreign teachers recommendation. The company was founded in 2009, and it has provided various kinds of talents for nearly 800 hotels and enterprises nationwide.We are the Chinese representative of talent cooperation with organizations like International hotels, high-end property, training schools and so on. It has been designated by well-known groups and enterprises as long term partner in investment promotion and hotel human resources introduction. (focusing on hotel high-end talent recommendation and foreign talent recommendation)

    ervice cases:
    Hotel Partners:Marriott international,InterContinental Hotels Group,Accor Hotels,Hilton Hotels & Resorts,Shangri-La,Wyndham Hotels & Resorts,Wanda Hotels & Resorts,Jinling Hotels & Resorts,Greenland Hotel Group,Evergrande Hotels & Resorts,Gloria Hotels & Resorts,Grand Skylight,HNA Hospitality Group,China Hotel Guangzhou,Mission Hills Group,etc.

    Real estate partners:Poly Group,Wanda Real Estate,Greenland,Justbon,China Overseas,CR Land,Tahoe,Zhongnan,Greentown,Vanke,Longfor,Country Garden,Sunac China Holdings,CFLD,RiseSun,Gemgale,CMPD,Sino-ocean,Shimao,R&F,Agile,CIFI,Jinmao,Jinke,etc.

    Hotel high-end talent recommendation expert,Foreign talent recommendation service center!
  • Address: 重庆市九龙坡区杨家坪保利时代广场B栋11-7
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