Japanese Custom Service Japanese Custom Service
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Job ID: 1354736393
Date Updated:Dec 31, 2019
Recruiter: Sykes China
  • Work City : Shanghai
  • Salary Range : 15,000 - 17,000 CNY /Month
  • Work Experience : No Experience
  • Job Type :Full Time
Educational background: University graduate or higher
Experience: call center experience
Language: In-house communication in Chinese or English
Those who have basic PC skills (Excel etc.)
Welcome native language = Japanese
Salary, treatment, visa support

[Welfare program]
One-way ticket cost when traveling to Shanghai (less than 2,500 yuan, settlement after trial period)
Two weeks of hotel provision (self-pay for water and electricity internet)
Home search support
Medical insurance burden
Visa acquisition costs

[About selection]
We will contact you by email or phone within 3 days of receiving the documents. If you are in a remote area from Shanghai, we will suggest a web camera interview. Only a web camera interview can be completed.

募集ポジション
カスタマーサポート(高級エアホーンチーム)
雇用形態
正社員
仕事の内容
ブルートゥースエアホーンやスピーカーなどの関連商品のアフターサービスを提供しています。電話、メールを通じて、寄せられた商品の不具合などの問い合わせに回答、解決策の対応。
応募資格
学歴:大卒以上
仕事歴:2年間以上
語学:ネイティブ言語 = 日本語
※業界経験不問!
勤務開始日 = 応相談
勤務地
上海市江場三路221号SYKESビル
最寄駅:1号線汶水路  
※駅より会社まで徒歩10~15分 園区バスあり3分
※スタッフの中には、古北などから勤務されている方もいらっしゃいます。
給与・待遇・ビザサポート
【給与・手当】
給与: 15,000~17,000元(税込)
※能力により応相談 
※食事・住宅・交通手当含む
※試用期間:2ヶ月
賞与:あり(1ヶ月分支給)

【福利厚生など】
・上海渡航時の片道航空券費用(2,500元以下、試用期間終了後に精算)
・二週間分のホテル提供(水道電気インターネット費用自己負担) 
・住居探しのサポート
・商業医療保険負担
・ビザ取得費用負担(試用期間終了後に精算)

【勤務時間・休日】
勤務時間:8:00~17:00
休日:月曜~土曜の一日(シフト)+日曜日、日本のカレンダーに準ずる
有給休暇:年間10日

Job highlights
Work visa Paid annual leave Air travel allowance Medical & accidental insurance
Language
• English, Business level • Chinese, Business level
  • Sykes China

  • Recruiter Type: Employer
  • Current Location: Shanghai China
  • About us
    From the beginning,
    We’ve been focused on the end result.
    In an age of faster technology and expanding communication channels, customers are becoming more and more digitally connected, yet even more distanced from the brands they choose to support. SYKES supports the full customer lifecycle with its offerings, and strives to help people one caring interaction at a time, truly creating trust between brands and their customer base.

    2017 marked SYKES’ 40th anniversary. The company have accomplished a lot together during its first 40 years, and it will continue to innovate, solve challenges, drive customer value and remain true to its core passion for helping others.

    SYKES is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. With global headquarters in Tampa, Florida, SYKES’ sophisticated solutions satisfy the needs of major companies around the world, primarily in the retail, communications, financial services, technology and healthcare industries. SYKES’ differentiated end-to-end service platform effectively engages consumers at every touch point in their customer lifecycle, starting from digital marketing and acquisition to customer support, technical support, up-sell/cross-sell and retention. We provide services through multiple communication channels encompassing phone, e-mail, web, chat, social media and digital self-service.

    Science of Service.
    We are a company of many perspectives unified by one goal: To help people, one caring interaction at a time. We believe everyone and every interaction matters. With an “others first” mentality, we serve with thought and heart, owning every moment, working to quickly, simply, and effectively make things better. We listen with our brain and speak from our heart, creating a spirit of trust with our clients and their customers.
  • Address: No. 221, 3rd Jiangchang Road, JingAn District, Shanghai, China
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