Technical Support Engineer Technical Support Engineer
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Job ID: 1355054673
Date Updated:Dec 25, 2024
Recruiter: HCSCI
  • Work City : Chengdu
  • Salary Range : 15000 - 30000 CNY /Month
  • Work Experience :No Experience
  • Job Type :Full Time
1、Responsible for overseas after-sales technical support for the company, participating in on-site service activities such as equipment installation, maintenance, training, upgrades, and engineering changes, providing support for the development and sales of the company's products;
2、Provide timely and effective technical support services to customers, addressing customer issues and complaints;
3、Participate in the improvement of service processes and the construction of service brands to enhance satisfaction among overseas customers.

Job highlights
Work visa Paid annual leave Transportation allowance Free apartment
Skills
Customer Service
Language
• English, Conversational • Chinese, Conversational
  • HCSCI

  • Recruiter Type: Employer
  • Current Location: Chengdu China
  • About us
    HC Scientific(Chengdu) L.L.C., established in early 2016, holds the mission of "Empowering Life Sciences, Achieving Excellence with Simplicity." We are dedicated to the development of intelligent solutions in the field of life technology, aspiring to be the most trusted partner for global life science clients. Committed to autonomous research and development of intellectual property, our company is a national high-tech enterprise encompassing equipment R&D, production, and market promotion. We are recognized as a key player in China's "Double Hundred Projects" for new economy development and have been designated by the Ministry of Human Resources and Social Security as an enterprise led by promising overseas returnees.

    Our company is actively involved in several national and provincial-level significant scientific and technological initiatives. With a team of distinguished experts, professors, and returning PhDs from the international arena, we've accomplished the development of intelligent life science technology platforms. Our product pipeline spans in vitro diagnostics, modern agriculture, scientific research, and more, significantly streamlining the complex tasks for practitioners in the life science field and creating substantial value for each of our collaborative partners.
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